Locker space

Did you receive your order in a PickPack and does your merchant offer a reward if you return your PickPack?

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FAQS

Frequently asked questions

What email address should I enter?

Make sure to use the same email address that you used when ordering online on our partner's site.

Where is the bag number?

On the PickPack bag you received, there is a bar code. The accompanying series of numbers corresponds to the bag number to be entered in the field provided for this purpose.

What if I can't find the partner in the dropdown list?

It just means that this partner is not yet a part of the PickPack rewards program.

What do I do with the padding, wrapping paper, or anything else I received with my order?

You can keep everything! All you have to do is return the PickPack bag to us. Thanks!

FAQ

Which e-mail address should I enter?

Be sure to use the same e-mail address you used when ordering online on our partner's site.

Where is the bag number?

On the PickPack bag you've received, there's a barcode. The series of numbers that accompanies it corresponds to the bag number, which you should enter in the field provided.

What should I do if I can't find the partner in the drop-down list?

This simply means that this partner does not yet participate in the PickPack reward program.

What do I do with the padding, wrapping paper or other items I received with my order?

You can keep it all! Just return the PickPack bag. Thank you for your time!

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