How to return reusable packaging?
1
Scan the qr code on your package
A simple scan and follow the instructions for the return!
2
Fold up the pickpack
A very quick gesture: no need to even print any labels!
3
CLAIM YOUR REWARD
CertainSome merchants offer a reward when the PickPack is returned.
4
Put down your folded pickpack
We guarantee that you will find 1 Canada Post drop off point less than 5 minutes from home.
The various
drop off points:
Il n'y a aucun frais au retour du PickPack, l'ensemble des points sont gratuits.
Postes Canada
Dépose ton PickPack directement dans une boîte aux lettres près de chez toi.
expert shipping
Dépose ton PickPack dans un Expert Shipping de votre choix.
Trouver un Expert ShippingWhat product did you receive?
Small pickpack bag
Large pickpack bag
Pickpack box
What product did you receive?
*Merchandise return (exclusive to Pop Underwear)
Locker space
Did you receive your order in a PickPack and does your merchant offer a reward if you return your PickPack?
FAQS
Frequently asked questions
What email address should I enter?
Make sure to use the same email address that you used when ordering online on our partner's site.
Where is the bag number?
On the PickPack bag you received, there is a bar code. The accompanying series of numbers corresponds to the bag number to be entered in the field provided for this purpose.
What if I can't find the partner in the dropdown list?
It just means that this partner is not yet a part of the PickPack rewards program.
What do I do with the padding, wrapping paper, or anything else I received with my order?
You can keep everything! All you have to do is return the PickPack bag to us. Thanks!