How to return
reusable packaging?

1

Scan the qr code on your package

A simple scan and follow the instructions for the return!
2

Fold up the pickpack

A very quick gesture: no need to even print any labels!
3

CLAIM YOUR REWARD

Some merchants offer a reward when the PickPack is returned. une récompense au retour du PickPack.
4

Put down your folded pickpack

We guarantee that you will find 1 Canada Post drop off point less than 5 minutes from home.


The various

Accessible

Drop off your PickPack directly in a letterbox near you.

practice

Use the post office lockers in your neighborhood for a hassle-free return.

Simple

Bring it to a Canada Post branch and you're done!

Accessible

Drop off your PickPack directly in a letterbox near you.

practice

Use them

Simple

Bring it in a

What product did you receive?

Small bag
Large bag
canister
Bag with tag

Small pickpack bag

Large pickpack bag

Pickpack box

Pickpack bag with tag

What product did you receive?

Small bag

Large bag

canister

Bag with tag

*Merchandise return (exclusive to Pop Underwear)

Locker space

Did you receive your order in a PickPack and does your merchant offer a reward if you return your PickPack?

Thank you! Your submission has been received!
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FAQS

What email address should I enter?

Make sure to use the same email address that you used when ordering online on our partner's site.

Where is the bag number?

On the PickPack bag you received, there is a bar code. The accompanying series of numbers corresponds to the bag number to be entered in the field provided for this purpose.

What if I can't find the partner in the dropdown list?

It just means that this partner is not yet a part of the PickPack rewards program.

What do I do with the padding, wrapping paper, or anything else I received with my order?

You can keep everything! All you have to do is return the PickPack bag to us. Thanks!